Terms & Conditions

Tile and concrete polishing professional
Last updated: 28/10/2026

1. Introduction

These Terms & Conditions govern the use of electronic communications and website interactions provided by Tile and concrete polishing professional (“we”, “us”, or “our”).

By using our website, submitting an enquiry, or providing your contact details, you agree to these Terms & Conditions.

These terms relate specifically to website use and electronic communications.

2. Messaging Consent

By providing your phone number or contact details, you consent to being contacted by Tile and concrete polishing professional via phone call, email, or SMS, where applicable and subject to relevant consent requirements.

Consent may be provided through, but is not limited to:

• Website enquiry forms

• Online booking forms

• Verbal communication

• Other lawful means

You may withdraw your consent at any time by contacting us. Withdrawing consent for marketing communications will not affect communications necessary to respond to an existing enquiry or provide a requested service, where permitted by law.

3. Message Types and Frequency

Electronic communications may include, where applicable:

• Appointment confirmations or reminders

• Updates related to your enquiry

• Follow-ups or service-related notifications

• Important information relevant to your request

Message frequency will vary depending on your interaction with us and the services you request.

4. Opt-Out Instructions

You can opt out of SMS messages at any time by replying STOP to a message that supports this function, or by contacting us directly.

Once your opt-out request has been processed, we will stop sending you the relevant SMS communications unless you provide consent again. Necessary service-related messages may still be sent where permitted by law.

5. Message and Data Charges

Standard message or data charges may apply depending on your mobile plan and provider. Any costs associated with sending or receiving messages are your responsibility.

6. Message Delivery

We take reasonable steps to send communications successfully. However, delivery depends on mobile network availability, your service provider, and other factors outside our control.

Messages may occasionally be delayed, undelivered, or unsuccessful. We cannot guarantee uninterrupted or timely delivery.

7. User Obligations

You agree to use our website and communication channels lawfully and respectfully.

You must not:

• Misuse our communication systems

• Engage in abusive, misleading, or unlawful behaviour

• Attempt to interfere with or disrupt our website or services

• Submit false or misleading information through our enquiry forms

8. Compliance with Laws

We aim to conduct our communications in accordance with applicable Australian laws and regulations, including requirements relating to privacy, electronic communications, and consent.

9. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be published on this page with an updated revision date.

Your continued use of our website after changes are published indicates your acceptance of the updated terms, to the extent permitted by law.

10. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Business Name: Tile and concrete polishing professional
Email: [email protected]
Phone: 0434 184 996
Location: 145 Kendall Drive, Casula NSW 2170, Australia