Privacy Policy

Tile and concrete polishing professional
Last updated: 28/10/2026

1. Introduction

This Privacy Policy explains how Tile and concrete polishing professional (“we”, “us”, or “our”) collects, uses, stores, and discloses personal information when you interact with our website, advertisements, forms, or services.

We are committed to protecting your privacy and handling your personal information in accordance with applicable Australian privacy laws.

By using our website or submitting your information, you acknowledge the practices described in this Privacy Policy.

2. Interpretation and Definitions

Definitions

• Business refers to Tile and concrete polishing professional.

• Personal Information means information or an opinion that identifies, or could reasonably identify, an individual.

• Service refers to our website, advertisements, forms, and related services.

• You refers to the individual accessing or using our Service.

• Service Providers means third parties who assist us in operating our website, communications, or services.

3. Information We Collect

We may collect the following types of personal information:

• Full name

• Phone number

• Email address

• Location details, such as suburb, city, or state

• Information you submit through contact forms or enquiries

• Any additional information you voluntarily provide

We may also collect limited technical data, such as:

• IP address

• Browser type

• Pages visited and time spent on our website

4. How We Use Your Information

We may use your personal information to:

• Respond to enquiries and provide services

• Contact you by phone, email, or SMS regarding your enquiry or services

• Schedule appointments or provide quotes

• Improve our website, services, and customer experience

• Send relevant updates or service-related information

We do not sell or rent your personal information.

5. Communication and SMS Consent

By submitting your contact details, you agree to be contacted by Tile and concrete polishing professional by phone, email, or SMS regarding your enquiry or services, subject to applicable consent requirements.

You may opt out of SMS communications at any time by replying STOP, where supported, or by contacting us directly.

Your mobile number and SMS opt-in consent will not be shared with third parties for their own marketing purposes.

6. Disclosure of Personal Information

We may disclose your personal information to:

• Trusted service providers who assist us in operating our website or communications

• Professional advisers where required

• Government authorities or other parties where required or authorised by law

We take reasonable steps to ensure that service providers handle personal information appropriately and in accordance with applicable legal requirements.

7. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

While we use reasonable security measures, no method of electronic transmission or storage is completely secure.

8. Retention of Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy, meet legal obligations, resolve disputes, and maintain appropriate business records.

9. Access and Correction

You may request access to personal information we hold about you or request corrections if you believe it is inaccurate, incomplete, or outdated.

To make a request, please contact us using the details below. We will respond in accordance with applicable privacy laws.

10. Third-Party Links

Our website or advertisements may contain links to external websites or social media platforms, including Facebook and Instagram. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Business Name: Tile and concrete polishing professional
Email: [email protected]
Phone: 0434 184 996
Location: 145 Kendall Drive, Casula NSW 2170, Australia